Shipping and Delivery Policy

Effective Date: November 14, 2024

At Hyra Naturals, we are committed to delivering your orders promptly and securely. Please review our shipping and delivery policy for detailed information.

1. Shipping Locations

We deliver across all regions within the United Arab Emirates. For international shipping inquiries, please contact us at sales@hyranaturals.com before placing your order.

2. Shipping Charges

Delivery charges may vary based on the product and will be displayed during checkout.
Orders may qualify for free shipping promotions as per specific terms and conditions.

3. Order Processing Time

Orders will be processed within 2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Timeframe

Deliveries may take up to 7 business days from the date of shipping, depending on your location.
We will notify you if there are any unexpected delays.

5. Delivery Charges

Shipping fees depend on the product type, size, and weight. Specific charges will be calculated and shown at checkout.

6. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and instructions to monitor your shipment.

7. Delivery Acceptance

Ensure someone is available at the provided delivery address to accept the package.
Inspect the package at the time of delivery. Any visible damage should be reported to the courier and to us immediately.

8. Failed Deliveries

If delivery is unsuccessful due to an incorrect address or unavailability of the recipient, the package may be returned to us. Re-delivery charges may apply.

9. Lost or Damaged Items

In case of lost or damaged products during transit, please refer to our Refund Policy for assistance.

10. Contact Us

For any questions or concerns about shipping and delivery, please contact us:
Email: sales@hyranaturals.com
Address: Hyra Naturals LLC, Sharjah Media City, Sharjah, UAE

By purchasing from https://hyranaturals.com, you agree to this Shipping and Delivery Policy.